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Code Management


  • An employee has left our company. How do I get their license back?
  • Can I enroll my learners in a complete program? We use enrollment codes.
  • How do I know if a learner successfully unenrolled for a refund?
  • My learner reported not receiving their code assignment email. How do I know if it was sent?
  • How do I make and use a template?
  • How do I download my codes?
  • Why doesn't my code work?
  • How do I assign a code?
  • How do I revoke a code?
  • What happens if a learner unenrolls from a course in the Verified Track?
  • What happens to a code if a learner changes their email?
  • If a learner leaves my organization or company, can we get their code back?
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