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  4. Learner Credit FAQs

Learner Credit FAQs


  • What happens when my learner credit budget expires?
  • Can learner credit be refunded?
  • Our learner enrolled in a program but didn't get the program discount. What happened?
  • Enabling Access via Link (aka Universal Invite Link)
  • A learner is being prompted for payment even though they are under the cap we have in place for them. What's going on?
  • A learner unenrolled for a refund but they are being prompted for payment in their enterprise learner credit. What's going on?
  • What are the ways we can manage our investment amount with enterprise learner credit?
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