This article reviews what happens if a Learner never enrolls after an assignment.
If a learner does not enroll into their assigned course within 90 days, the assignment will be automatically canceled and the learner credit reserved from the learner credit budget at the time that the administrator will be returned to the organization’s learner credit balance to be used again.
For more information or assistance with Learner Credit, submit a support ticket to enterprise-support@edx.org, or reach out to your account manager (where applicable)