This article explains the context in which an administrator changes their mind about an assignment
Yes, an administrator can decide to cancel an assignment at any time between creating the assignment and the corresponding enrollment being completed by the learner. To cancel an assignment, administrators can:
- Log into their administrator portal.
- Click “learner credit management” on the left-hand navigation bar.
- Select the budget from which the course was assigned and scroll down to see the “activity” tab.
- Each assignment will be displayed with an option to “remind” the learner, or “cancel” the assignment.
Should an assignment be canceled, the learner will receive an error should they attempt to enroll in the previously assigned course. The “allocated” portion of the learner credit will be returned to the remaining learner credit budget balance to be spent on a different enrollment.
For more information or assistance with Learner Credit, submit a support ticket to enterprise-support@edx.org, or reach out to your account manager (where applicable)