This article reviews some frequently asked questions pertaining the Highlights function.
What are Highlights & Highlight Collections?
Highlight collections are groups of courses or programs selected by an administrator with a specific purpose in mind. They are displayed prominently (highlighted) to help learners find content that is recommended to them, or relevant for them based on their organization’s learning goals. Administrators can leverage highlights to bring content to the forefront of learners’ attention, while obscuring other learning options that might not fit their needs.
Who Should Create Highlight Collections?
Any organization that has spent time curating content could benefit from using highlight collections. In many instances, learners are faced with choosing from a significant amount of learning content. Highlight collections are an excellent way to match learners to the content you intend for them to leverage
How do I Create Highlight Collections?
Highlight Collections are created by clicking on the “book” icon in the navigation bar on the left side of the administrator portal. On the “Highlights” page, click the “+New” icon to begin creating a highlight collection.
How Many Highlights Can I Display?
Each edX organization can have up to 8 highlight collections, containing up to 12 courses, programs or pathways each. There is no minimum for the number of highlights to be displayed.
Where do I Manage Highlight Collections?
Highlight Collections are managed by clicking the “book” icon in the navigation bar on the left side of the administrator portal. After clicking, administrators will see any existing collections they have created. If no highlights have been created yet, there will be a button available to click and create
What Name Should I Give to a Highlight Collection?
We recommend naming collections to accentuate their purpose or identify their target audience. For example, “Recommendations for Enterprise Marketing” or, “Leadership Skills Development.” This will allow learners to find collections that are relevant to them. Titles can be a maximum of 60 characters long.
How do I see Information about the Content I am Highlighting?
While creating your highlight, you can click the title of each content option and be directed to the content ‘About’ page. You can also see this information retroactively by opening an existing highlight collection from the main menu. Each content title will be clickable directing you to the contents about page
Where do Highlights Appear?
Once a highlight collection has been created, it will appear at the top of the “Find a Course” page in the enterprise learner portal.
In Which Order will Highlights and Collections Display?
Highlight collections will display on the learner portal “Find a Course” page from newest to oldest (top to bottom.) Within a highlight collection, content will display from left to right based on the order in which it was selected by the administrator.
How do I Delete a Highlight Collection?
To delete a highlight collection, click the “book” icon in the navigation bar on the left side of the administrator portal. Then, select the tile for the existing highlight collection to be deleted. Click “Delete” in the top right corner and confirm when prompted by the modal. As mentioned, deleting is a permanent action and cannot be undone.
What Happens if I Don’t Create Highlights?
Highlights and highlight collections are entirely optional for administrators. The learner experience will remain unaltered unless a collection is created and saved.
What is “Content Visibility?”
Content visibility is a setting section found within the “Highlights” tab of the Enterprise administrator portal. The default setting allows highlight collections to be viewed as additive alongside edX’s courses and programs that are available to learners on the “Find a Course” page of the enterprise learner portal. The second setting is for administrators who wish to restrict learners’ access to only those courses and programs included in highlight collections. When enabled, learners will be unable to search and courses outside of highlights will be removed from the “Find a Course” page.
What if my Organization has Purchased Multiple Catalogs of Content?
Certain organizations purchase a range of edX education options for different audiences. When creating a highlight collection, administrators will see a superset of all courses available to their organization. When the collection is displayed, learners will not see any courses to which they personally do not have subsidized access.
For more information or assistance with Highlights, submit a support ticket to enterprise-support@edx.org, or reach out to your account manager (where applicable)