This article explains what happens when a member does not accept their invitation to edX.
The member will have 90 days to accept their invitation before their invitation expires and their information is removed from our database. You will have to invite the member again for them to be a part of edX and the budget.
If the member already has an edX account, there is no action needed. The member will automatically be a part of the budget upon invitation.
For more information or assistance, submit a support ticket to enterprise-support@edx.org, or reach out to your account manager (where applicable)