"I don't see my system on the list?"
While we would love to say that we support all Learning Management Systems, Learning Experience Systems, Human Resources Information Systems, and more, unfortunately this isn't the case. However, if your particular system is not listed, do not despair! Work through the following steps to determine what might be possible.
1. Determine if your system is "bespoke"
"Bespoke" systems are solutions that an organization designs, develops, deploys, and operates on its own. In a bespoke system scenario, you likely have an engineering team (internal or contracted) responsible for construction and maintenance of the technology. Many bespoke systems have been deployed for several years or more, since organizations these days typically select "off-the-shelf" products for their HR and L&D needs. Your engineers for the bespoke system would utilize edX's enterprise integration toolkit in order to enable discovery, access, and reporting of edX courses within that environment.
2. Determine if your system is "off-the-shelf"
"Off-the-shelf" systems are easy to identify, because you pay a vendor to design, develop, and deploy the product, while you focus your time and attention on operating it. Most LMS/LXP/HRIS/etc. systems are "off-the-shelf" these days, and this means when you want an enhancement made, you need to work with either your vendor's product team, your vendor's technical services team (aka professional solutions, etc.), or perhaps an independent consultant.
There are two considerations with respect to achieving an integration in an "off-the-shelf" scenario:
The vendor does the work
Having your vendor perform the necessary integration work is the ideal scenario. As mentioned previously, edX offers a complete enterprise integration toolkit which enables discovery, access, and reporting for edX courses within an external system. Most vendors are eager to enable these types of third-party content provider integrations within their products. Speak with your vendor about the possibility for enabling edX within their solution. Alternatively, put us on the phone with your vendor and we can discuss various technical approaches and mechanisms on your behalf.
edX does the work
Having edX modify our own platform to connect with a vendor's LMS/LXP/HRIS/etc. solution is possible, but not the ideal scenario. The edX product team would evaluate the vendor's system to determine if/where a potential integration fits on edX's roadmap, and if it's of enough strategic importance to warrant doing the work. If approved, the job must be prioritized against other roadmap items and then scheduled. Depending on engineering resources, it can take months, and often entire quarters, before a new integrated channel is delivered.